Things to consider: Integrating your e-commerce store with ERP software


Things to consider: Integrating your e-commerce store with ERP software

Your business can get many advantages from integrating your e-commerce site with ERP software, including improved productivity, simpler operations, and better visibility into your sales and inventories.

Here are some things to consider when integrating your e-commerce store with ERP software:

  • Compatibility: Make sure your e-commerce platform and your ERP software are compatible. Orders, inventory levels, and customer information should be synchronized in real time between the ERP system and your e-commerce platform.
  • Data Mapping: ERP system and e-commerce platform should have a data field mapping. To ensure correct and automatic information transfer, check that the data fields in the two systems are same.
  • Order Processing: Decide how your e-commerce platform will handle orders after they are received. Make that your ERP software is capable of processing orders, handling returns and exchanges, generating shipping labels, and tracking order status.
  • Inventory Management: As soon as your inventory is received through your e-commerce platform, decide how it will be managed. Make sure your ERP software can control inventory levels across all sales channels and generate buy orders when inventory drops below a predetermined threshold.
    Customer Relationship Management: Determine how customer data will be managed once it is received through your e-commerce platform
  • Testing: Before launching the integration, test the system thoroughly to ensure that data is being transferred accurately and automatically.
  • Security: Protect sensitive business data and ensure that your integration is secure. Users should be authenticated, data should be encrypted, and access controls should be in place.
  • Ongoing Maintenance and Support: Once the integration is launched, ensure that you have ongoing maintenance and support for both your e-commerce platform and ERP system.

FactsERP successfully implemented the e-commerce integration for numerous clients and now they can track the inventory of items in real time for the ecommerce website. Our professional website designers can develop the clients’ website, also which is closely integrated with FactsERP.