Why is ESS Portal Important? 

In recent times more and more employees are moving towards hybrid working. Covid has changed the way employees work and employers are allowing flexibility in working models. Although the work can be managed and monitored, the HR department should be easily accessible. This is where the Employee Self Service portal will be helpful. 

Hence, with the ESS portal, employees can easily place leave requests, documents or certificates requests, easily check in from customer’s locations, and manage workflow. The availability of ESS portals on mobile or browsers gives the flexibility to employees.

Benefits of Employee Self Service Portal:

Easy Access: Your staff can easily access the portal right from their mobile phone, browser or tab. This will be highly beneficial especially if you have staff working from home or have sales staff working on the field. 

Leave Request Approvals: Staff will be able to request for leave and which the next level manager and HR manager can approve. Automatically the remaining leaves for that particular employee will be updated. 

Request of Documents or Certificates: Your staff can place requests for official documents such as salary certificate, salary transfer letter etc,. The default formats for various letters or certificates can be set as per your requirements. 

Check-in/out from Client Site: If you have sales or technical staff who are on the field, then they can use this feature. When they visit the customer location, they can check-in from the location and it will be logged in the system. This will help as mostly the sales staff are away for customer visits and their attendance can be tracked. 

Workflow Approvals: Multiple level approvals can be set using the Facts Bud-e. This will help in getting approvals online and instant. This will save so much time and also, all the approvals can be tracked.

Easy Data Capture: Your staff may want to book orders for an item which is not available in stock or they want to submit bills for reimbursements. They can easily attach bills or images right from their mobile phone. 

Task Management: Various tasks can be assigned to your team members. They will be able to track the deadlines and status of the tasks. This will help in increased productivity for the whole team. 

Company Announcements: Your company can have a dashboard where you can make common announcements for all employees. This can be about any events, news, inviting new employees onboard etc,. 

Moreover, if you are looking for more features to be added to the employee self service portal, it can be customized by us. For a free demo of our application, call now on 052 640 3949.

Are your Sales Staff Mobile Ready? 

If your sales staff are on the field to book customer orders, then having a mobile ready ERP solution will be very advantageous. Especially, if you are a trading company, your sales staff should have the real time information about the availability of products handy. 

This is where the Facts BUD-e helps companies who are looking for a mobile solution to accept customer orders at their location, van sales and to track the staff activity on field. Our solution comes with all the options required for field sales and the application is highly customizable as per the requirement. 

Benefits of Enterprise Mobility Solution

I have listed below the benefits and features of our Facts BUD-e solution. 

• Track Real-Time Stock Data: When a customer places an order, your staff can check the availability of stock in real-time along with the location of stock. If the item is not in stock, the staff can check when the stock can be expected and accordingly can commit to the customer. 

• Track staff activity: The field activity of sales staff can be easily tracked with check in/out option along with the live location. The staff can check in using the mobile application when they visit a customer location and check out while leaving from there. 
• Van Sales- Enabled: If you have van sales staff, then they can use our application to instantly book orders, print invoices and deliver stock. The day to day sales activity and performance of van sales staff can be easily tracked. 
• Tasks & Follow ups: You can assign tasks to your sales staff regarding any collection or orders. Also, the sales staff will get notifications on app and also email with regards to any particular tasks. 
• Workflow approvals: Multi level approvals can be set for transactions or staff requests. If your staff want to give any discount, change credit limit or want to place any leave or document requests can be done right from the mobile application. 
• Instants Quotations: If you are a service company then your staff can generate instant quotes based on the predefined calculations or custom quotes. These quotes can be sent to your customers instantly for approvals leading to increased sales conversions.
• Analytics & Reports: Management can also use the BUD-e application to check various reports and analytics on various KPIs right from their mobile phone. 

ERP for Small Businesses:

I came across many managers and owners of small businesses asking if they need an ERP. Many of them are using accounting software and use various other tools for managing inventory or projects or HR information. However, they have issues to get a comprehensive view of how their business is performing. 

If you have started a business with a vision to scale it up or if you are planning to scale up your business, then having a sound business process and systems are crucial. This is where ERP helps businesses to streamline their complete operations where they can monitor the performance of every function and the company as whole. 

How ERP benefits Small Businesses? 

There are many businesses who have successfully grown and scaled up their business with an ERP system. Hence, I have listed below the benefits of using an ERP for small business. 

Integration: By having an ERP software, there won’t be a necessity to use multiple applications for each business function. All the business functions including Finance & Accounts, Sales, Purchases, Inventory, Projects, Production and HR can use the same application. This will ensure that any type of information is available just a click away. Also, this will help in better coordination and increase in productivity. 

Streamlined Operations: The ERP system comes with industry standard business processes. It can also be customized based on the business process required. This will help in seamless business operations. When your business is scaling up this helps in setting multi-level approval structures. Even when your company adds a new division or activity in future, it can easily be managed using the same ERP system along with consolidated reporting.  

Better customer service: With the inbuilt CRM, all the customer transaction history and enquiries can be tracked easily. By having the information readily available, you can commit to customers for the expected date of delivery of service or product. This improves customer satisfaction leading to improved sales. 

Analytics: As a business owner or manager, you will be able to see the best performing product/service and employee, expense intensive projects, project profitability etc,. With the availability of cross functional information, you can create advanced reporting using ERP software. With the availability of Business Intelligence tools, generating advanced analytics is easier. 

Improved decision-making: The success of small businesses mainly depends on the decision taken by management. Having the right information available in ERP will help in taking informed decisions. As mentioned in the above point, advanced analytics will help business owners to make better decisions.

Our HRMS software from Facts comes with an end-to-end process starting from recruitment to retirement of employees. Read more about the benefits of FactsHRMS