Comprehensive AI Powered ERP Software With VAT & Corporate Tax Compliances

Mobile app: Extending the power of your ERP

ERP for Mobile app

As mobile devices become more prevalent in the workplace, businesses are seeking ways to streamline their operations and increase efficiency. Enterprise Resource Planning (ERP) software has traditionally been the go-to solution for managing business processes and data, but the rise of Progressive Web Apps (PWAs) has opened up new possibilities for mobile ERP software solutions.

A PWA is a web application that can be accessed through a web browser, but functions like a native app on a mobile device. PWAs are designed to be fast, reliable, and engaging, and they can be installed on a user’s home screen for easy access. Because PWAs use web technologies like HTML, CSS, and JavaScript, they can be developed faster and more cost-effectively than native apps, without sacrificing performance or functionality.

Mobile ERP software solutions can benefit from the advantages of PWAs in several ways:

Accessibility

Because PWAs are accessed through a web browser, they can be accessed from any device with an internet connection, without the need for downloading or installing an app. This means that users can access ERP software on their mobile devices from anywhere, without being tied to a specific device or operating system.

Offline functionality

PWAs can cache data and provide offline functionality, so users can continue working even when they don’t have an internet connection. This is particularly useful for mobile workers who may not always have access to reliable internet connectivity.

Push notifications

PWAs can send push notifications to users, alerting them to important events or tasks. This can help users stay on top of their work and respond quickly to changes or updates.

Improved performance

PWAs are designed to be fast and responsive, with quick load times and smooth transitions. This can help users work more efficiently and reduce frustration and delays caused by slow or unresponsive software.

Lower development costs

Because PWAs use web technologies, they can be developed faster and more cost-effectively than native apps. This can make mobile ERP software solutions more accessible to small and medium-sized businesses that may not have the resources for custom app development.

Overall, PWAs offer a promising alternative to native mobile ERP software solutions. By leveraging web technologies, PWAs can provide a fast, reliable, and cost-effective solution for managing business processes and data on mobile devices. As businesses continue to embrace mobile technology, PWAs are likely to become an increasingly popular choice for mobile ERP software solutions.

This is where the Facts BUD-e helps companies who are looking for a mobile ERP software solution that can offer several benefits to organizations of all sizes. By leveraging the advantages of Progressive Web Apps, Facts BUD-e PWA can provide a fast, reliable, and accessible way to manage business processes and data on mobile devices. With offline functionality, push notifications, and improved performance, users can work more efficiently and respond quickly to changes or updates.

Additionally, the lower development costs of PWAs can make Facts BUD-e PWA more accessible to small and medium-sized businesses, without sacrificing functionality or security. Overall, Facts BUD-e PWA can help organizations streamline their operations and increase efficiency, regardless of their size or industry.

Moreover, if you are looking for more features to be added to the mobile ERP software solution, it can be customized by us. For a free demo of our application, call now on 052 640 3910.

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ERP Implementation Challenges and Solutions for Pharmaceutical Industry

Best ERP for Pharma

Pharmaceutical production companies are highly regulated and operate in a dynamic and competitive market. To remain competitive and compliant, these companies need to manage their production processes efficiently and effectively. One way to achieve this is by implementing a customized ERP solution. However, ERP implementation can be a challenging and complex process that requires careful planning and execution. In this blog, we will explore some of the most common challenges of ERP implementation for pharmaceutical Industry and suggest solutions to overcome them.

Challenge #1: Process complexity

Pharmaceutical production involves numerous processes, from research and development to manufacturing and distribution. These processes are highly regulated, and any deviation from the standard operating procedures can have severe consequences. Implementing an ERP system that can manage these processes can be a complex and challenging task.

Solution: To address this challenge, it is essential to identify all the processes involved in pharmaceutical production and their dependencies. Develop a comprehensive process map that includes all process steps, data inputs and outputs, and process owners. Use this map to identify areas of improvement and develop a customized ERP system that can manage these processes efficiently. Also, involve process owners and subject matter experts in the ERP implementation process to ensure that the system meets their specific needs.

Challenge #2: Data management

Pharmaceutical production involves vast amounts of data, including product specifications, batch records, manufacturing instructions, and quality control data. This data needs to be managed efficiently to ensure that products meet regulatory requirements and quality standards.

Solution: To address this challenge, it is essential to establish a data management plan that includes data governance, data quality, and data security policies. Ensure that data is stored in a centralized location and that there are clear protocols for data entry, validation, and maintenance. Use data analytics tools to identify and resolve data issues and ensure that the ERP system integrates with other systems.

Challenge #3: Regulatory compliance

Pharmaceutical production companies must comply with numerous regulations, including Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP), and others. The ERP system must support these requirements, ensuring that all processes and data meet regulatory standards.

Solution: To overcome this challenge, it is essential to select an ERP system that is designed specifically for the pharmaceutical industry and that supports compliance with regulatory requirements. Ensure that the system has features such as audit trails, electronic signatures, and document control that comply with GxP regulations. Also, ensure that the ERP vendor has experience working with pharmaceutical production companies and has a thorough understanding of the regulatory landscape.

Challenge #4: Quality control

Pharmaceutical production companies need to ensure that their products meet quality standards and specifications. This requires robust quality control processes and systems.

Solution: To address this challenge, it is essential to develop a quality control plan that includes all the necessary tests, inspections, and audits. Use the ERP system to manage quality control data and ensure that the system integrates with other quality control systems, such as LIMS and QMS. Also, use the ERP system to track product quality and identify areas of improvement.

Challenge #5: Change management

Implementing an ERP system can cause significant changes to processes, workflows, and organizational structure. This can cause resistance and confusion among employees who may not understand the benefits of the new system.

Solution: To address this challenge, it is essential to provide comprehensive training and change management support. Develop a training plan that includes both classroom and hands-on training, and provide ongoing support to ensure that employees are comfortable using the system. Communicate the benefits of the new system and involve employees in the implementation process, encouraging them to provide feedback and suggestions.

FactsERP can be very helpful in pharmaceutical production. FactsERP provides a centralized platform for managing various aspects of production, including inventory management, quality control, and regulatory compliance. By using FactsERP, pharmaceutical companies can streamline their production processes, reduce errors and waste, and increase overall efficiency. The system can also provide real-time data and analytics, allowing for better decision-making and faster response times to changes in the production process. Overall, FactsERP can help pharmaceutical companies improve their productivity, reduce costs, and ensure compliance with industry regulations.

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Improving Supply Chain Management with an ERP System for Foodstuff Trading

ERP for Foodstuff Trading

As the foodstuff trading industry grows and evolves, supply chain management has become more complex and demanding. In order to stay competitive, businesses need to have an efficient and effective supply chain management system in place. This is where an ERP (Enterprise Resource Planning) system can come in handy. This blog post will discuss how implementing an ERP system can improve supply chain management for foodstuff trading businesses.

Improved Inventory Management

One of the primary benefits of an ERP system for foodstuff trading businesses is that it provides real-time visibility into inventory levels. With accurate data about stock levels, businesses can avoid stockouts and overstocks, which can lead to lost sales or excess inventory costs. By having a comprehensive view of inventory, businesses can optimize their ordering and production schedules to meet demand while minimizing waste.

Better Demand Planning

An ERP system also enables foodstuff trading businesses to improve their demand planning. By analyzing historical sales data and market trends, businesses can anticipate demand and adjust their production schedules accordingly. This not only helps to prevent stockouts but also reduces waste by ensuring that products are only produced when there is demand.

Enhanced Supply Chain Visibility

With an ERP system in place, foodstuff trading businesses can also improve their supply chain visibility. They can track the movement of goods from suppliers to customers in real-time, enabling them to identify potential bottlenecks and respond quickly to any issues that arise. This helps to minimize delays and improve the overall efficiency of the supply chain.

Streamlined Communication

Another benefit of an ERP system is that it streamlines communication across different departments and stakeholders. By integrating different functions like inventory management, procurement, and logistics, an ERP system ensures that all stakeholders have access to the same data and can collaborate more effectively. This improves decision-making and reduces the risk of errors or miscommunications.

Conclusion

FactsERP is a comprehensive ERP (Enterprise Resource Planning) system that is specifically designed for foodstuff trading businesses. It provides a range of features and tools that help businesses manage their operations more efficiently, including inventory management, demand planning, supply chain visibility, and communication. By implementing factsERP, businesses can optimize their supply chain operations, improve productivity, reduce costs, and stay competitive in a rapidly evolving industry. The system is user-friendly, customizable, and scalable, making it an ideal choice for businesses of all sizes. Overall, factsERP is an excellent solution for foodstuff trading businesses looking to streamline their operations and gain a competitive advantage in the market.

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Trends in ERP that will accelerate throughout 2023

Top ERP Trends
Top ERP Trends

Enterprise Resource Planning (ERP) systems have become a critical tool for businesses of all sizes to manage their operations efficiently. Over the past few years, we have seen several trends emerging in the ERP space, and many of these trends are likely to continue to accelerate throughout 2023. In this blog post, we will discuss some key ERP trends we expect to see in 2023.

Key Trends To Know
Key Trends To Know
Cloud-Based ERP Solutions

Cloud-based ERP solutions have been gaining popularity over the past few years, and this trend is expected to continue in 2023. The cloud-based ERP system offers several benefits, including increased scalability, flexibility, and accessibility.

With a cloud-based ERP solution, businesses can easily scale their operations up or down based on their needs, and access the system from anywhere with an internet connection. Additionally, cloud-based ERP solutions are typically more cost-effective than on-premise solutions.

Artificial Intelligence and Machine Learning

Artificial intelligence (AI) and machine learning (ML) are expected to play a significant role in ERP systems in 2023. AI and ML can be used to automate many of the manual processes involved in ERP systems, including data entry, data analysis, and reporting.

Additionally, AI and ML can help businesses make more informed decisions by analyzing data and providing insights into trends and patterns.

Increased Integration with Other Systems

ERP systems are no longer standalone solutions. In 2023, we expect to see increased integration between ERP systems and other business applications, such as customer relationship management (CRM) systems, supply chain management (SCM) systems, and human resources (HR) systems.

This integration will enable businesses to streamline their operations and improve efficiency by eliminating the need to manually transfer data between systems.

The Internet of Things (IoT)

The Internet of Things (IoT) is a technology that connects devices and sensors to the internet, enabling them to share data and communicate with each other. When integrated with ERP systems, IoT can provide businesses with real-time visibility into their operations, enabling them to make more informed decisions.

For example, IoT sensors can be used to track inventory levels and automatically trigger reorder requests when supplies are running low.

Additionally, IoT can be used to monitor equipment performance and identify maintenance issues before they cause downtime. By leveraging IoT in their ERP systems, businesses can improve efficiency, reduce costs, and enhance the overall customer experience.

Mobile-Friendly ERP Solutions

As more businesses adopt mobile technology, ERP systems are expected to become more mobile-friendly in 2023. This trend will enable employees to access ERP systems from their mobile devices, allowing them to work remotely or on the go.

Additionally, mobile-friendly ERP solutions can help businesses improve productivity by enabling employees to access the system whenever and wherever they need it.

Two-tier ERP

Two-tier ERP is a strategy that involves the implementation of two separate ERP systems to manage different parts of the business. The first tier is typically a larger, centralized ERP system that manages core business functions such as finance, human resources, and supply chain management. The second tier is a smaller, more specialized ERP system implemented at the business unit or subsidiary level to manage specific processes unique to that unit or location.

The benefits of a two-tier ERP strategy include increased flexibility, greater agility, and reduced complexity. By allowing each business unit to have its own ERP system, companies can customize their operations to meet the specific needs of each unit, while still maintaining centralized control over core business functions.

Additionally, a two-tier ERP strategy can reduce costs and improve efficiency by eliminating the need to customize the centralized ERP system to meet the unique needs of each business unit.

ERP in a Post-pandemic World

ERP systems have proven to be critical tools for businesses to manage their operations efficiently during the COVID-19 pandemic. In a post-pandemic world, we can expect ERP systems to evolve to meet the changing needs of businesses.

The pandemic has highlighted the importance of resilience and agility in supply chain management, and ERP systems will need to be more flexible and adaptable to respond to changing conditions. Additionally, the adoption of cloud-based ERP systems is likely to accelerate, as businesses look for ways to enable remote work and improve collaboration.

Overall, ERP systems will play an even more critical role in helping businesses to navigate the uncertainties and challenges of a post-pandemic world.

Increased Focus on Data Security

Businesses of all sizes are concerned about data security. In 2023, we expect to see an increased focus on data security in ERP systems. This trend will involve the implementation of stronger security measures, such as multi-factor authentication, data encryption, and regular security audits.

Additionally, businesses will need to ensure that their ERP systems comply with relevant data privacy regulations, such as the General Data Protection Regulation (GDPR) in the European Union.

In conclusion, ERP systems are becoming increasingly important for businesses to manage their operations efficiently. In 2023, we expect to see several trends emerging in the ERP space, including cloud-based solutions, AI and ML, increased integration with other systems, mobile-friendly solutions, and increased focus on data security. Businesses that stay ahead of these trends will be better positioned to succeed in the increasingly competitive business environment.

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Why the Future of Distribution is in the Cloud-based ERP Software?

Cloud-based ERP Software
Cloud-based ERP Software

In today’s fast-paced world, companies are always on the lookout for innovative ways to streamline their operations and cut down on costs. One of the most significant areas where businesses can benefit from technology is distribution. In recent years, cloud computing has emerged as a game-changing technology that is transforming the distribution landscape. Here’s why the future of distribution is in the Cloud-based ERP Software.

Scalability

One of the biggest advantages of cloud-based ERP software is its scalability. Cloud computing allows companies to quickly and easily scale up or down their operations to meet changing demands. As your business grows, you can add more computing resources to your cloud infrastructure, ensuring that your distribution system is always running at peak performance.

Cost-Effective

Cloud-based distribution systems are highly cost-effective compared to traditional on-premise solutions. With cloud computing, you don’t need to invest in expensive hardware or IT infrastructure. Instead, you can access a range of computing resources and services through a subscription model. This means that you only pay for what you use, and you can easily scale your usage up or down based on your needs.

Real-Time Visibility

In today’s fast-paced business environment, real-time visibility is crucial for effective distribution management. Cloud-based ERP software provide real-time data and analytics that help businesses track and monitor their distribution operations. This real-time visibility allows companies to make informed decisions and quickly respond to changing market conditions.

Improved Accessibility and Collaboration

Cloud-based ERP software allows users to access the system from anywhere, at any time, using any device with an internet connection. This enables remote teams to collaborate and work together more effectively, which is especially important for businesses with a distributed workforce. In addition, cloud ERP makes it easy to share data and collaborate with external partners, such as suppliers and customers.

Increase Efficiency

Cloud-based distribution systems can significantly increase the efficiency of distribution operations. With cloud computing, businesses can automate many distribution tasks, such as order processing, inventory management, and shipping. This automation frees up employees to focus on more strategic tasks, such as improving customer service and expanding the business.

Improved Security

Data security is a top concern for many businesses, especially those operating in highly regulated industries. Cloud-based ERP software provide robust security measures that ensure the safety and integrity of your data. With cloud computing, data is stored in secure data centers that are protected by multiple layers of security, including encryption, firewalls, and access controls.

Improved Business Agility and Innovation

Cloud-based ERP software can help businesses become more agile and innovative by providing access to the latest technology and functionality. Cloud ERP vendors typically offer regular software updates and new features, which means that businesses can quickly adapt to changing market conditions and new business opportunities. This enables businesses to innovate and stay ahead of the competition.

 In conclusion, cloud-based ERP software offers many benefits over traditional on-premise solutions. It is more cost-effective, flexible, and scalable, and provides enhanced accessibility, collaboration, security, and innovation. By adopting cloud-based ERP software, businesses can streamline their operations, reduce costs, and improve their overall competitiveness in the marketplace.

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9% Corporate Tax Coming Soon: What UAE Companies Need to Know for 2023

The UAE’s 2023 corporate tax

From 1st June 2023, a new 9% corporate tax rate will be implemented in the UAE, which was announced by the government on January 31, 2022. In the past, only a few industries, such as resource extraction and foreign banks, were subject to corporate tax, but now many more companies operating in the region will be required to pay the tax from the start of the 2023 financial year.

The UAE’s 2023 corporate tax – what is it?

The UAE will implement a 9% corporate tax in 2023 on the profits of all businesses generating more than 375,000 AED (approximately USD $100,000). However, small businesses and start-ups will not be required to pay any corporate tax on profits below the AED 375,000 threshold. All categories of profits and net income, prepared in accordance with internationally accepted accounting standards, will be subject to the tax rate. Some expenses may be deductible before calculating the payable tax, reducing the financial burden on taxpayers.

According to the Federal Tax Authority, large multinational companies that meet specific criteria, set with reference to “Pillar Two” of the OECD Base Erosion and Profit Shifting project, will be subject to a different tax rate.

Starting from June 1st, 2023, the new UAE corporate tax will be implemented, and most companies will need to prepare to pay taxes from that date. However, businesses whose tax year begins in January will not be required to pay tax on revenue earned before January 1st, 2024.

Now lets see how an ERP software takes a role in corporate tax 2023

FactsERP is an ERP software that can offer several benefits to companies during the upcoming corporate tax. Here are some ways in which a company can benefit by using FactsERP:

Streamlined tax management: FactsERP can help companies streamline their tax management processes, such as tax calculation, tax reporting, and tax filing. This can help save time, reduce errors, and ensure compliance with tax regulations.

Accurate financial reporting: FactsERP can generate real-time financial reports, which can provide insights into a company’s financial performance, helping them make informed business decisions and ensuring accurate tax reporting.

Enhanced data security: FactsERP can help ensure that financial data is secure, which is essential when dealing with sensitive tax records.

Inventory management: FactsERP can help companies better manage their inventory levels, minimizing errors and optimizing inventory levels, leading to cost savings and tax benefits.

Efficient process management: FactsERP can help companies streamline their business processes, improve communication, and manage departments and teams, leading to cost savings and tax compliance.

In conclusion, by using FactsERP, companies can streamline their financial and tax management processes, improve their financial reporting accuracy, enhance data security, manage inventory levels, and improve their overall efficiency. These benefits can lead to cost savings, tax benefits, and compliance with the upcoming corporate tax regulations.

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Business Intelligence and Reporting in FactsERP

Business Intelligence in FactsERP

The most important asset for companies now is the data. With a business system like FactsERP, the data can be captured at multiple levels. Data is only useful if it can be analyzed and better informed decisions can be taken using the analysis. Hence, FactsERP comes with an advanced inbuilt Business Intelligence tool in its ERP software

The advanced business intelligence and reporting tools in FactsERP helps management to make better decisions using the data available in the system. With features like advanced data visualization, filtering and customization; it becomes easier to analyze data. The reporting can be generated both at operation and strategic levels making it easy for informed tactical and strategic decisions. 

Features and Benefits of Facts ERP Business Intelligence:

Drag and Drop: The reports in FactsERP can be generated with simple drag and drop functionality and advanced filtering options. 

Visualization: The information can be visualized and presented in simple tabular format or advanced graphical formats. 

KPIs: Set and track multiple KPIs in real time for various functions and activities.  

Customizable: All the reporting and dashboards are highly customizable in FactsERP. Also, the KPIs and BI tool can be customized based on the user role or access level. 

Pivottable: If you are comfortable using Pivottable, then all the reports come with the feature of pivot table for your further analysis of data. 

Ratio Analysis: Use advanced and inbuilt ratio analysis in FactsERP, track multiple ratios in real time. 

Trend Analysis: Analyze trends of various activities like sales and purchases for better decision making. 

Integration: The integration with third party software or ecommerce platforms can be done seamlessly with FactsERP. 

Easy Export: All reports can be easily exported to multiple file formats including excel, pdf and word. 

Track the best: Easily track the best selling product or best sales person. 

Consolidated Reporting: Track the reporting for standalone companies and also consolidated reporting if you are managing multiple companies. 

For a free demo of Facts ERP and Business Intelligence tools, please get in touch on 052 630 3949. 

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Fixed Asset Management in FactsERP

What is Fixed Asset Management and Why is it Important? 

A company generally owns many assets like equipment, machinery, and vehicles etc,. The assets which are used for over 1 year period are usually classified as Fixed Assets. When the assets are in use, the value of assets goes down due to the wear and tear, which is called depreciation. By using the Fixed Asset Management module from FactsERP, you can record the quantity, usability, allocation of assets and post depreciation periodically. 

It is vital for companies and management to keep a record of all the fixed assets and maintain them. As the fixed assets are the core assets of a company, FactsERP helps in easy management of fixed assets. When the assets are of high value or require continuous maintenance, a complete management solution is required. FactsERP comes with a Fixed Asset management module that helps in managing the complete life cycle of an asset. 

Features and Benefits of Fixed Asset Management in Facts ERP: 

Asset Purchase and Disposal: Simplify the asset purchase process while tracking the association quotation and Purchase orders. Also the accounting entry postings for purchase or disposal can be automated leading to reduced manual errors. 

Asset Issue Tracking: Track the assets issued to employees or projects or other divisions. This will also help in tracking the fixed asset cost allocation and management.

Alerts & Notifications: Get automated alerts and notifications for various processes like periodic machinery maintenance or vehicle maintenance. Alerts can be set for various parameters, such as the kilometers driven for a vehicle or duration of usage of machinery. 

Barcodes/ QR Codes: Print barcodes or QR codes for easy tracking of asset locations and movement of assets. 

Maintenery Maintenance: Schedule periodic maintenance of machines while tracking the usage of machines based on the jobs or batches. 

Depreciation: Schedule for automatic calculation and posting of periodic depreciation. 

Period Asset Reconciliation: FactsERP enables the period reconciliation of assets in the system with the actual count of physical assets. 

Impairment of Assets: Simplifies the process of fixed asset impairments. 

WIP Process: Easy process of creating WIP, booking of expenses and transfer of WIP to fixed assets. 

Attachments: Every fixed asset transaction comes with an inbuilt feature of attachments to attach any supporting document for future reference. 

For a free demo of Facts ERP with Fixed Asset Management, please get in touch on 052 630 3949.

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Job Costing in ERP Software

Job Costing ERP

Why is Job Costing Important? 

If you are engaged in the business of construction/contracting or project management, then tracking the costing at job or project level is crucial. The management would be interested in knowing the profitability of projects, reducing costs at project level, allocation of budget and variance report generation. 

Using Facts ERP with job costing, you can easily capture all the details at the project level. As the job costing is an internal process, it comes with greater flexibility in calculation and allocation of costs. If you are a contracting company, then job costing is a must have tool to track the profitability of jobs/projects. 

Features and Benefits of Job Costing in Facts ERP: 

Budgeting: You can set budgets at each activity level for the job or project. With easy import facility from Excel, all the activities can be imported for a particular project. All the costs and revenue can be allocated for each transaction which is linked to a particular activity. 

Periodic variance analysis can be done by comparing the budgeted and actual figures. This will help in better tracking and control of costs. 

Reduce duplication of work: All the costs you enter are allocated to jobs while doing the transactions. This will help in avoiding manual cost allocation and thus reducing the duplication of work. 

Store management: Usually the materials are stored in the warehouse or sometime at the job site before utilizing them for the job. The store management enables easy transfer of material from store to job site and vice versa.

TimeSheet Management: With the easy import facility of time sheets, both the attendance and cost can be tracked and allocated to respective jobs/projects. 

Subcontracting: All costs, purchase orders, payments and invoices related to subcontractors can be easily tracked and allocated to jobs/projects. Also, the budgeting can be done based on the initial quotations received from subcontractors which helps in better control of costs. 

Project Status updates: Regular notification and updates can be set regarding the status of the projects. These notifications will be received by the responsible engineer or project managers on their Dashboard or by email. 

WIP: Booking of revenue as per the progressive invoicing can be done using the WIP method in Facts ERP job costing module. Deducting of advance payment and reduction of retentions payment etc., can be automated without any manual calculation. 

Overhead Allocation: Although it is easy to allocate the costs of material or labor for a particular job or project. It is quite challenging to allocate the overhead costs as these are not directly related to any particular job. 

However, using a pre-defined basis of allocation, the overheads can be easily allocated to jobs. There are majorly three types of basis of overhead allocation for contracting companies as follows:

  1. Number of labour hours allocated
  2. Material Consumption
  3. Value of project
  4. Predefined percentages

Profitability analysis: All the revenue and costs are allocated to jobs at each transaction level. Also with the complete allocation of overheads, the actual profitability for each profit can be tracked easily. 

Performance Tracking: You can track the performance of manpower easily with job costing. This can be done by comparing the actual cost versus the budgeted cost of manpower. This can be used as a metric for evaluating the performance of respective project managers. 

For a free demo of Facts ERP with Job Costing, please get in touch on 052 640 3949.

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Stock Enquiry Management in FactsERP

Stock Enquiry Management
Stock Enquiry Management

Managing a Stock Enquiry

If you are in trading business then your staff should always have real-time information about the stock. Especially the person responsible for facing the customer should be aware of the product availability, pricing and location etc,. This becomes more challenging when there are multiple counters or sales people handling the stock enquiries. A Stock Enquiry Management feature in ERP is the right solution to overcome this challenge.

FactsERP comes with an easy to use and flexible solution for real-time stock enquiry management. Whether your staff are facing the customer in store or at customer’s location to book orders, our solution comes with real-time information to increase the sales conversion. The following are the benefits & features of Stock Enquiry Management in FactsERP

Benefits of FactsERP Stock Enquiry Management

  • Product Quantity Status: You can track the quantities currently available in stock, quantities expected to arrive from PO, and quantities which are booked by customers. Based on this information, you can commit to customers on the expected date of availability. As a result, customers will be satisfied, leading to an increase in sales. 
  • Product Locations: If you are storing your products in multiple locations, then easily track the availability of a product across the locations. If a customer wants to pick up the product from a particular location, you can quickly check if the item is available in that location. 
  • Substitute Items: In certain categories of products, there are substitutes or alternatives or compatible products. In case a product requested by a customer is not available, your sales staff should be able to recommend the alternative products. This information can be quickly accessed with the substitute feature in FactsERP. This helps in cross improved selling and upselling of products. 
  • Loss of Sale: Management should be aware and evaluate the sales they are losing due to non availability of products or high pricing. You can track the log to check the status of each enquiry, how much sale is lost and the reason for the loss of sale. This helps in taking corrective actions to avoid the possible loss in future. 

For a quick demo of FactsERP, call now on 052 640 3949.

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